Shipping policy

Shipping Policy

Thank you for shopping with Z vintage.

We carefully package every order and do our best to ship your items as quickly as possible.

Shipping Destinations

We currently ship within Germany as well as to selected international destinations.

If your country is not available at checkout, please feel free to contact us at:

info@zvintage.de

Processing Time

Orders are typically processed and dispatched within 1–3 business days after payment has been received.

Orders are not shipped on weekends or public holidays.

During sales periods or times of increased order volume, processing times may be slightly extended.

Delivery Times

Delivery times depend on the destination country and the shipping provider.

Estimated delivery times are displayed during the checkout process. Please note that international shipments may experience delays due to customs clearance, public holidays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated automatically during checkout and are clearly displayed before you complete your purchase.

Shipping charges may vary depending on:

  • the destination country,

  • the weight of the shipment,

  • the size of the package,

  • and the selected shipping method.

Customs Duties and Import Taxes

For orders shipped outside the European Union, customs duties, import taxes, and other fees may apply.

These charges are determined by the customs authorities of the destination country and are the responsibility of the buyer.

Unfortunately, we have no control over these charges and cannot predict their amount.

Tracking Information

Where available, tracking information will be provided once your order has been dispatched.

Damaged or Lost Shipments

Please inspect your order upon delivery.

If your package arrives damaged or if you experience any issues with the delivery, please contact us as soon as possible at:

info@zvintage.de

We will do our best to find a fair and timely solution.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

We cannot be held responsible for delays or additional costs resulting from incorrect or incomplete address information provided by the customer.

Questions About Shipping

If you have any questions regarding your order or shipping, please contact us at:

Email: info@zvintage.de

We usually respond within 24–48 hours.